Last Updated: 10/12/2023

1. Introduction

At WiseDev, we pride ourselves on delivering quality web development services tailored to meet the specific needs of our clients. We understand the importance of a fair and transparent refund policy. This policy outlines the conditions under which refunds will be provided.

2. No Upfront Payments

In our commitment to ensuring full satisfaction, WiseDev does not request upfront payments for our projects. We believe in building trust through performance.

3. Refund Requests

If at any point during the development process you are not satisfied with the progress or direction of your project, we encourage you to communicate your concerns with our team. If a satisfactory resolution cannot be reached, you may request a refund.

4. Refund Evaluation

Refunds are not automatically granted but are based on the assessment of work completed:

• Each refund request will be evaluated on a case-by-case basis.
• The amount to be refunded will be mutually agreed upon by WiseDev and the client.
• The refund amount will be determined based on the volume and quality of work done up to the point of the refund request.

5. Communication is Key

Open communication is vital to the successful completion of any project. Before considering a refund, we urge clients to:

• Clearly communicate their concerns or dissatisfaction.
• Allow our team the opportunity to address and rectify any issues.
• Collaborate closely with our team to ensure the project aligns with your vision.

6. Exceptions

Certain services may be non-refundable or come with their own refund terms. In such cases, clients will be informed beforehand, and it will be clearly outlined in the service agreement.

7. Final Notes

Refunds, if agreed upon, will be processed within [specific number of days, e.g., "30"] days. If you have questions or concerns regarding our refund policy or want to discuss a potential refund, please contact us.